Privacy Policy

We collect information that you provide directly to us, such as when you create an account, fill out a form, or communicate with us. This may include:

• Personal information, such as your name, email address, phone number, and address
• Information about your pets, including medical history, vaccinations, and treatments
• Payment information when you subscribe to our premium services
• Communications you send to us

We also automatically collect certain information when you use our platform, including:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (hardware model, operating system)
• Location data (with your permission)
• Usage information and interaction with our services

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices, updates, and security alerts
• Respond to your comments and questions
• Develop new products and services
• Monitor and analyze trends and usage
• Personalize your experience

We may share your information with:

• Veterinary professionals you have authorized
• Service providers who perform services on our behalf
• In response to legal process or when required by law
• With your consent or at your direction

We do not sell your personal information to third parties.

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. All data is encrypted both in transit and at rest.

Under the General Data Protection Regulation (GDPR) and other applicable data protection laws, you have certain rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure (“right to be forgotten”)
• Right to restriction of processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

We use cookies and similar technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site.

We use the following types of cookies:

• Essential cookies: Required for the operation of our website
• Analytical/performance cookies: Allow us to recognize and count visitors and analyze website usage
• Functionality cookies: Used to recognize you when you return to our website
• Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the changes becoming effective. The date at the top of this page indicates when this Privacy Policy was last updated.

If you have any questions about this Privacy Policy or our data practices, please contact us at: